FAQ

Check-in time at Top Rich Hotel is 1:00 PM, and check-out time is 11:00 AM.

Yes, Top Rich Hotel provides complimentary Wi-Fi access for all guests in both rooms and common areas.

Yes, the hotel offers free on-site parking for guests.

Yes, Top Rich Hotel features an in-house restaurant offering a variety of local and international dishes. Room service is also available.

Yes, a deposit may be required to confirm your booking. The amount and terms vary depending on the booking policy, so it’s best to check with the hotel directly when making your reservation.

Yes, Top Rich Hotel may accept certain foreign currencies. However, it is recommended to inquire in advance to confirm the accepted currencies and exchange rates.

The cancellation policy varies depending on the booking type. Some rates may be non-refundable, while others offer free cancellation within a specified period. Refunds, if applicable, will typically be processed using the original payment method.

Top Rich Hotel accepts a variety of payment methods, including major credit cards (Visa, MasterCard, and Amex), debit cards, and cash payments in Sri Lankan Rupees (LKR).

Yes, Top Rich Hotel offers 24/7 room service, allowing guests to enjoy meals and snacks in the comfort of their rooms.

Yes, Top Rich Hotel can arrange activities such as guided tours, hiking, and visits to nearby attractions like Horton Plains and Lake Gregory.

Yes, the hotel provides laundry and dry-cleaning services for an additional charge. Guests can contact the front desk to arrange these services.

Yes, the hotel provides a concierge service to assist guests with booking tours, transportation, and other travel arrangements in Nuwara Eliya.

Yes, the minimum age for check-in is typically 18 years. Guests under 18 must be accompanied by an adult.

Early check-in or late check-out is subject to availability and may incur an additional fee. Guests are advised to contact the hotel in advance to request these options.

Guests are responsible for any damages to hotel property caused during their stay. The hotel reserves the right to charge for repairs or replacements as necessary.

Top Rich Hotel has designated smoking areas. Smoking is not permitted in non-smoking rooms or other restricted areas, and a cleaning fee may be charged for violations.